Shipping Policy

All cupcake assortments are shipped to ensure your cupcakes arrive at their destination looking exactly as they are presented both at our storefront and online. Each cupcake is freshly baked, stuffed with a mousse, custard or cream, topped with frosting and fully decorated.

All special shipping and handling charge applies to all shipped cupcake orders. Cupcake purchases are shipped by FED EX Overnight.

**The expected arrival day is the latest that you should expect your shipment to arrive.  The shipment is guaranteed by FED EX to arrive by the end of the day.  Some shipments will arrive sooner due to their proximity near our shops, or the ease of delivery at the destination.  It is best to send the cupcakes to an address where you know that someone is available to receive the package when it arrives.  Work addresses usually receive packages sooner in the day than residential addresses.

These Products can only be shipped in the continental U.S. and cannot be shipped to PO / APO / FPO Boxes or Hawaii & Alaska.

We will provide a tracking number from FED EX to an email address, if it is provided on the order form that will provide details of the shipment.

Refunds:  Once your cupcakes leave our facility, they are at the mercy of our carrier.  We make every effort to protect your cupcakes from damage during shipping.  Any damage that is incurred during shipping must be reported immediately upon receipt.

Shipping refunds may not be given for shipping delays caused by inclement weather, package refusal, and/or incomplete or incorrect delivery address or no person available for the delivery.

Should you require more details or need expedited shipping (or Sat Delivery) please contact us at 973-667-7778

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